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Choose a topic below or send us a message. A real person from our small UK team will get back to you within a working day.
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Product advice
Doses, timing, what suits you. Answered by people who know the products, with our nutritionist on hand.
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Answers before you ask.
14 questions · 5 topics
Products & quality
Yes. Our powders, capsules and softgels are produced in certified UK GMP facilities. We never outsource manufacturing overseas.
Every batch is independently lab tested for purity and potency. We publish exactly what's in each product - no proprietary blends or hidden fillers.
Many of our products are vegan and gluten free - look for the dietary badges on each product page. We're always expanding the range.
We use clinically-researched ingredients at meaningful doses, with clean labels. No proprietary blends, no hidden fillers. Every ingredient and amount is listed clearly on the product page.
Orders & delivery
We stand behind everything we make. If you're not happy, our 30-day satisfaction guarantee means you can get in touch for a refund or replacement.
Orders are dispatched promptly from the UK, with free delivery on every order. Most orders arrive within a few working days.
Right now we ship within the UK only. We're a UK brand with a fully UK team, and delivery is free on every order.
Health & safety
Keep them in a cool, dry place away from direct sunlight, reseal the packaging after use, and store them out of reach of children.
Our products are food supplements, not a substitute for a balanced diet. If you're pregnant, breastfeeding, taking medication or managing a health condition, please check with a qualified healthcare professional before starting.
Getting in touch
Our UK-based team is here to help. Email support@healthivo.co.uk or drop us a message using the form above and we'll get back to you promptly.
Healthivo Rewards
Our free loyalty scheme. Every Healthivo account earns credit for everyday things: creating the account, placing orders, trying new products, leaving reviews and inviting friends. There are 18 missions, worth up to £90 from the one-time ones alone, plus £3 for every friend you refer and £1 for every review that goes live.
Tick "Use my Healthivo Rewards credit" at checkout and it comes straight off the order. Credit can cover up to 50% of the items in an order (delivery is not included), and if you hold a subscription it is applied to each renewal automatically. It has no expiry date and no cash value.
Sign-up credit lands as soon as you verify your email. Credit linked to orders is added when the order ships, review credit when your review is approved, and referral credit when your friend's first order ships. We email you when order, review and referral credit lands.
Your account has a personal invite link. When a friend creates an account through it and their first order ships, you both receive £3 credit. There is no limit to how many friends you can invite.